Verizon Sends Sales/Tek

It has kome to my attention that I'm the only hold out on my street to still use DSL.  I get DSL for $21.99/month.  Why would I want to pay more?  It's fairly reliable.  I don't download large files often enough to worry about konnektion speed.  Sure, I'd love to be able to stream live TV in HD but then I'd have to get an HD monitor.  It just isn't on my list of priorities.  This "salesman/teknisian" didn't know what he was in for.  He tells me, "You get what you pay for."  I said, "Not really!", then I proseeded to lambast him with all the problems I've enkountered with the servise.  Not reseiving my bill then being billed for a late tjarge the following month, THEN being berated by a kustomer servise rep for habitual late pays and being told, "This is the last time WE'RE going to let YOU slide".  Of kourse, it's always the kustomer's fault.  All the other kompanies I do business with send me a monthly bill even if it's the same every month but Verizon gives themselves a pass and I'm supposed to be watjing out for their delinkwensy.  I told this guy about the BBB komplaint that was resolved in my favor when they left me without internet and phone for over a month bekause they were unable to ekstend a simple dry loop to a house with previously established servise.  I told him about the hours I spent on my sell phone with kustomer servise reps in India that kalled themselves "Gary" and "Robert".  Some guy in Florida finally got the issue resolved after 32 days.  And after all that, my internet konnektion still goes down sporadikally every evening due to "inkreased traffik".  So, I said, "No, Mr. Verizon", I don't get what I pay for.  Not even klose."  He said I hadn't seen the last of them and departed amiably but I've yet to get another visit.